This was my first time buying through Grinder Palace, but I was pleasantly surprised. Shipping was very fast, tracking was created and added to my order a day after I had placed the order. Their customer service is very good as well, had a very pleasant experience making a return with them. Highly recommend their services!
I got this grinder from a shop in person and the magnet fell out shortly after. The shop wouldn’t replace mine despite Diamond’s awesome guarantee, and I was upset about it so came to this website and customer service was absolutely phenomenal! They responded quickly, were very friendly, and they’re sending me a new one soon. They were even so kind that they offered me a different color of my choice. Very wonderful experience, I’m a diamond grinder and grinder palace fan now! 🙂
I’ve had my original purple one for so long the coating has wear to it and it has never had a single problem these things are basically perfect, everything you need and nothing you don’t.
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